All of our products are printed in the United States using a Print-on-Demand service. Therefore all printed items are a custom order and non-returnable. 


Processing of orders and production of printed items can take 2-8 business days.
Shipping can take an additional 3 – 6 business days depending on your location and your choice of shipping method. 

Refunds & Returns

All orders are non-returnable and non-refundable unless they arrive damaged or defective.

Contact orders@agencybaltimore.com within 14 days of when your order was received. You will need to provide proof of the damaged or defective item to be considered for a refund or exchange. Do not return the item without first contacting Agency Baltimore.

Need help?

Contact us at orders@agencybaltimore.com for questions related to your order.